Client Satisfaction Survey

We are constantly looking for ways to improve the quality of our support and service. To do that, we need to know what you think.

We'd really appreciate it if you would take a few minutes to respond to the questions below.

As a valued customer, how you rate our work is the most important information we can get.

Don't forget to receive 50% off of your next month's Service & Support by taking advantage of our Referral Discount Program.
 
How do you rate the following:*
Excellent
Good
Fair
Poor
Very Poor
Does Not Apply to Me
1. Quality of service you receive
2. Our ability to understand your problems or concerns
3. The quality of answers to your questions
4. Support hours and availability
5. Thoroughness and accuracy of assessments
6. Access to a support specialist when needed
7. Response time to an emergency
8. Quality of project planning
9. Quality of project implimentation
10. Comprehensiveness of routine maintenance
11. Ability to address business focus and growth
12. Your confidence in our knowledge and professionalism
13. Clarity of what your service and support covers
14. Ability to uncover new opporunities for your business.
15. Your sense of security when it comes to your company's IT
16. TechForge's ability to getting you the best equipment and pricing.
17. Overall quality of service and support
 
18.

 What we can do to further assist you and your company?     
 
19.


 Testimonial of your experience and how TechForge has helped you & your company.*     
 

20.
May we use your comments in our promotional materials?*		 Yes
 No
  

21.
May we use you as a reference?*		 Yes
 No
  
 
Name:*

Title:*

Email:*
 Company:*

Date:*


      *Required Fields
TechForge Logo